Frequently Asked Questions
Everything you need to know about MyFinHealth — how it works, what's included, and how your data is protected.
All Questions
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Yes – your statement is deleted right after processing.
All of them! FNB, Standard Bank, ABSA, Nedbank, Capitec, Discovery Bank, TymeBank, African Bank - any bank that gives you PDF statements. I can read them all.
I'm right about 95% of the time when categorizing transactions. For anything I'm unsure about, you'll get a chance to manually categorize them before I generate your report. No guessing.
Currently, we support PDF bank statements only. This allows us to maintain consistent accuracy and security across all supported South African banks.
Yes. After your statement is processed, you can review all extracted transactions and edit or correct them if needed. This ensures your final report reflects your finances accurately.
You can export:
PDF – a clear, shareable financial summary report
Excel / CSV – full transaction-level data for deeper analysis or accounting use
PDF – a clear, shareable financial summary report
Excel / CSV – full transaction-level data for deeper analysis or accounting use
Your report highlights:
- Spending categories and trends
- Recurring subscriptions and forgotten charges
- Bank fees and potential savings opportunities
- Clear summaries that help you make better financial decisions
MyFinHealth offers a free analysis so you can see the value before committing. Paid plans unlock additional features such as extended reports and exports. View current pricing here.
Pricing and plan details are always shown live on the pricing page, so you'll never see outdated information.
Pricing and plan details are always shown live on the pricing page, so you'll never see outdated information.
Upload limits depend on your selected plan. Each plan clearly shows what's included, including statement limits and exports. See plan limits and features.
Usually 2-5 minutes, depending on how many statements and transactions you have. You'll see progress updates the whole time, so you're not just staring at a loading spinner.
Yes! Upload as many PDFs as your plan allows. More months = better insights and more accurate trend analysis. I'll stitch them all together automatically.
Yes. MyFinHealth works for both personal and business bank statements, as long as the statement is in a supported PDF format.
You can request that your data be deleted at any time. We only retain your information as long as necessary to provide the service, and we comply with POPIA and industry best practices.